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Workspace & Settings

A Workspace is your top-level organizational container — it holds Agents, Subagents, Drive folders, tools, members, and billing.

Access: Sidebar bottom → Settings or avatar menu → Settings


Settings Modal Structure​

The Settings modal has its own left sidebar organized into groups:

GroupTabs
AccountProfile
WorkspaceGeneral, Members, Privileges, Phone, Email, Billing, Usage
ReferralsInvite Friends
AgentsOne entry per agent (agent-specific settings)

Members​

Manage who has access to your workspace.

Viewing Members​

A table showing all members with:

  • Name and email
  • Role (Admin or Member) — changeable anytime
  • Status — Active or Pending
  • Remove — Red icon to revoke access

Inviting Members​

  1. Click "Add members"
  2. Enter email address
  3. Choose role: Admin or Member
  4. Click invite

The invitee receives an email with a sign-up/accept link. Their status shows "Pending" until accepted.

Workspace members panel


Privileges (RBAC)​

Fine-grained permission controls for what Admins and Members can do.

Permission Categories​

CategoryPermissions
Agent ManagementCreate, view shared, view private, update, delete agents
DriveView, edit, delete Drive folders
BillingView and manage subscription settings
Member ManagementInvite, remove, change roles

Default Role Comparison​

CapabilityAdminMember
Create agentsYesYes
View shared workspace agentsYesYes
View/update/delete private agentsYesNo
View/update/delete private KBYesNo
Configure billingYesNo
Invite/remove membersYesNo

The workspace Owner (creator) has all privileges and can toggle permissions for each role.

note

Changes apply instantly when toggled — no save button needed.

Role privileges matrix


Phone Numbers​

Purchase and manage dedicated phone numbers for voice channels.

ActionDescription
Buy numberPurchase a new phone number
ReleaseRemove a number from your workspace
DeletePermanently delete

Phone numbers can be assigned to agents during deployment.

Phone numbers settings panel


Email Settings​

Configure email addresses for agent notifications and form submissions.


Billing & Plans​

Available Plans​

PlanHighlights
Free1 Agent, 1 Subagent, 500 messages/month
ProUnlimited agents, 5 workflows, advanced tools
BusinessSAML SSO, data region selection
EnterpriseCustom SLA, on-premise, dedicated support

Management​

  • Change plan — Upgrade or downgrade anytime
  • Payment method — Update credit card details
  • Billing email — Set where invoices are sent
  • View invoices — Access past billing records
  • Cancel — Takes effect at end of billing period; data retained; usage reverts to Free limits

Billing and payment settings


Usage​

View consumption metrics:

  • Message counts
  • API calls
  • Storage usage
  • Active agents

Usage dashboard screenshot


Security​

Certifications​

StandardStatus
GDPRFully compliant
SOC 2 Type IIAnnual audit
HIPAABAA available on Enterprise plan

Data Regions​

Choose at workspace creation (permanent):

  • United States
  • European Union

Vulnerability Reporting​

Email: security@xmagic.ai — 24-hour acknowledgment SLA.

Security overview