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Workspace & Settings

A Workspace is your top-level organizational container — it holds Agents, Subagents, Drive folders, tools, members, and billing.

Access: Sidebar bottom → Settings or avatar menu → Settings


Settings Modal Structure

The Settings modal has its own left sidebar organized into groups:

GroupTabs
AccountProfile
WorkspaceGeneral, Members, Privileges, Phone, Email, Billing, Usage
ReferralsInvite Friends
AgentsOne entry per agent (agent-specific settings)

Members

Manage who has access to your workspace.

Viewing Members

A table showing all members with:

  • Name and email
  • Role (Admin or Member) — changeable anytime
  • Status — Active or Pending
  • Remove — Red icon to revoke access

Inviting Members

  1. Click "Add members"
  2. Enter email address
  3. Choose role: Admin or Member
  4. Click invite

The invitee receives an email with a sign-up/accept link. Their status shows "Pending" until accepted.

Workspace members panel


Privileges (RBAC)

Fine-grained permission controls for what Admins and Members can do.

Permission Categories

CategoryPermissions
Agent ManagementCreate, view shared, view private, update, delete agents
DriveView, edit, delete Drive folders
BillingView and manage subscription settings
Member ManagementInvite, remove, change roles

Default Role Comparison

CapabilityAdminMember
Create agentsYesYes
View shared workspace agentsYesYes
View/update/delete private agentsYesNo
View/update/delete private KBYesNo
Configure billingYesNo
Invite/remove membersYesNo

The workspace Owner (creator) has all privileges and can toggle permissions for each role.

note

Changes apply instantly when toggled — no save button needed.

Role privileges matrix


Phone Numbers

Purchase and manage dedicated phone numbers for voice channels.

ActionDescription
Buy numberPurchase a new phone number
ReleaseRemove a number from your workspace
DeletePermanently delete

Phone numbers can be assigned to agents during deployment.

Phone numbers settings panel


Email Settings

Configure email addresses for agent notifications and form submissions.


Billing & Plans

Available Plans

PlanHighlights
Free1 Agent, 1 Subagent, 500 messages/month
ProUnlimited agents, 5 workflows, advanced tools
BusinessSAML SSO, data region selection
EnterpriseCustom SLA, on-premise, dedicated support

Management

  • Change plan — Upgrade or downgrade anytime
  • Payment method — Update credit card details
  • Billing email — Set where invoices are sent
  • View invoices — Access past billing records
  • Cancel — Takes effect at end of billing period; data retained; usage reverts to Free limits

Billing and payment settings


Usage

View consumption metrics:

  • Message counts
  • API calls
  • Storage usage
  • Active agents

Usage dashboard screenshot


Security

Certifications

StandardStatus
GDPRFully compliant
SOC 2 Type IIAnnual audit
HIPAABAA available on Enterprise plan

Data Regions

Choose at workspace creation (permanent):

  • United States
  • European Union

Vulnerability Reporting

Email: security@xmagic.ai — 24-hour acknowledgment SLA.

Security overview